On May, 29, 2016, Conrad was mountain biking in Bellingham Washington and went off of a platform jump while biking. He went over his handle bars and hit his head resulting in immediate paralysis of his arms and legs. He was stabilized at St. Joes in Bellingham and then was flown to Harborview due to the extent of his injuries. He suffered a burst fracture of his C-4 and fractured his C-5 vertebrae. Surgery was performed to remove and stabilize the C4. He was in the ICU for 10 days and is currently in Harborview inpatient trauma rehab.